How can we help?

Free shipping on every order. Standard delivery lands in 2 to 5 business days.

You'll get a tracking link by email the moment your order ships. You can also see every order and its status under Account, then Orders.

If it hasn't shipped yet, email us within an hour of ordering and we'll do our best to catch it. Once it's on a truck we can't edit it, but the Happy Dog Promise still has you covered.

Across the United States, Canada, and Japan. Subscriptions and one-time orders ship the same way, from regional fulfillment centers.

If you or your dog aren't happy within 30 days, tell us and we'll make it right, with a replacement or a full refund. No return shipping, no restocking fee.

Email woof@pogis.com with your order number and we'll take care of it the same business day. There's nothing to box up or send back.

Send us a quick photo and we'll ship a replacement right away. No need to return the damaged one.

Pick a product and a delivery cadence at checkout. You get 10% off every order, shipping is always free, and we send it on schedule so you never run out.

All of it lives in Manage subscription. Skip a delivery, change products, adjust quantities, or cancel, anytime, with no fees and no phone call.

We email a reminder a few days before each order, then charge your card the day it ships. Change or pause anything before then and it takes effect immediately.

Yes. Set any cadence from every 4 to 12 weeks, and reschedule your next delivery to any date you like in the portal.

Yes. Alcohol- and paraben-free, fragrance-free, and hypoallergenic, built for daily use on pets of all ages, from 8-week puppies to seniors.

Yes. The formula is gentle enough for around the eyes, nose folds, and ears. Avoid the inner ear canal and inside the mouth, as with any wipe.

No. The water-based formula evaporates clean. No rinsing, no tacky feel on fur.

As often as your dog gets dirty. Daily paws-after-walk is the most common use; a weekly full-body wipe-down is great between baths.

About 40% thicker than the average grocery-style poop bag. We pressure-test every batch with up to 5 lbs of weight. No tears, no surprises.

Fresh is a light, powder-style scent designed to mask odor at the moment of pickup. If your dog is fragrance-sensitive, choose Unscented.

Yes. Each roll fits every leash-clip dispenser we've tested, including our own. Each bag is 9″ × 13″, fits a Frenchie deposit through a Mastiff one.

15 bags per roll. 30 rolls = 450 bags. The 60-roll Mega Pack = 900 bags.

Put the pad in one consistent spot and take your puppy there after meals, naps, and play. The honey-based attractant gives them a target; most puppies catch on within a few days. Reward the moment they go on it.

Medium (18 × 24 in) suits small dogs and young puppies, Large (24 × 24 in) fits most medium dogs, and X-Large (24 × 35 in) gives big and senior dogs room so they don't overshoot the edge.

The 6-layer quilted core pulls moisture away from the surface and a leak-proof backing sheet blocks seep-through onto hardwood, tile, or carpet. For heavy overnight use, size up.

Usually the pad is too small to feel like a target, or it shifts underfoot. Size up, use the adhesive corners, and keep it in the same spot every time.