Shipping policy

Where we ship

We currently ship to the United States, Canada, the United Kingdom, the European Union, Japan, and Australia.

Shipping cost

Shipping is free on every order, to every destination we serve. No minimums, no thresholds.

Shipping times

Standard U.S. shipping usually takes 2–5 business days. International delivery times vary by destination.

Tracking

You'll receive a tracking link by email as soon as your order ships.

Stock availability

All orders are subject to stock availability. If an item is unexpectedly unavailable, we'll ship the items that are in stock and contact you about the rest.

International orders

Any customs duties or import taxes that may apply are set by the destination country and, where applicable, are the responsibility of the recipient.

Returns and the Happy Dog Promise

For returns, replacements, and refunds, please see our Refund Policy.

Questions?

Email support@pogis.com and a real person will get back to you within a day.